Info.

The Seamstress of Bloomsbury
Unit 119, The Victory Centre
Somers Road North
Portsmouth
PO1 1PJ
UK

Tel:  +44 (0)23 9275 0404

 

COVID-19 UPDATE:
During this difficult period of time there are a few things we would just like to reassure our customers with:

 

REFUNDS/EXCHANGES
If you need to download the Seamstress returns form to return or exchange a garment please click HERE to download. If you have any difficulty downloading this file then please just return your item(s) to our returns address above and include inside your original invoice/note of your order number stating what you wish to exchange for/receive a refund for. We have a ‘no quibble’ returns policy as long as the item(s) are returned back to us with all tags in tact and in a resellable condition. If returning from outside the UK, it’s important that you mark the parcel has ‘RETURNED GOODS, OF NO COMMERCIAL VALUE, VALUE FOR CUSTOMERS PURPOSES £0.00’. This is correct as the value to us will be nil as we will be refunding or exchanging for you. Please feel free to use the return label enclosed with your order.

CUSTOMER SERVICE
Please contact sarah@theseamstressofbloomsbury.co.uk

SOCIAL MEDIA
Please contact media@theseamstressofbloomsbury.co.uk

WHOLESALE
If you are a Vintage/Retro retail shop or website and would like to stock our beautiful dresses please contact info@theseamstressofbloomsbury.co.uk with details of your shop, and the city you are located in, and we will be delighted to get back to you.

BUSINESS
Please contact admin@theseamstressofbloomsbury.co.uk

E-COMMERCE
Please contact jack@theseamstressofbloomsbury.co.uk

We aim to respond to all enquiries within 24 hours.

 

CHRISTMAS
We extend our returns period to mid January for anyone buying at any time during December. This allows approximately 3 weeks after Christmas to make any refunds/exchanges.

DELIVERY
We ship all of our orders via DPD who offer detailed tracking information to the e-mail/telephone number provided during the checkout process.

United Kingdom Mainland – £4.95 (Next Day Service, if ordered before 2pm Mon-Thurs).

United Kingdom Off-shore – £4.95 (2 day service)

Full Members of The EU  – £9.95 (3-5 day service)

Rest of World – £12.95 (4-7 day service)

 

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