The Seamstress of Bloomsbury
Unit 119, The Victory Centre
Somers Road North
Tel: +44 (0)23 9275 0404
During this difficult period of time there are a few things we would just like to reassure our customers with:
If you need to download the Seamstress returns form to return or exchange a garment please click HERE to download. If you have any difficulty downloading this file then please just return your item(s) to our returns address above and include inside your original invoice/note of your order number stating what you wish to exchange for/receive a refund for. We have a ‘no quibble’ returns policy as long as the item(s) are returned back to us with all tags in tact and in a resellable condition. If returning from outside the UK, it’s important that you mark the parcel has ‘RETURNED GOODS, OF NO COMMERCIAL VALUE, VALUE FOR CUSTOMERS PURPOSES £0.00’. This is correct as the value to us will be nil as we will be refunding or exchanging for you. Please feel free to use the return label enclosed with your order.
Please contact firstname.lastname@example.org
Please contact email@example.com
If you are a Vintage/Retro retail shop or website and would like to stock our beautiful dresses please contact firstname.lastname@example.org with details of your shop, and the city you are located in, and we will be delighted to get back to you.
Please contact email@example.com
Please contact firstname.lastname@example.org
We aim to respond to all enquiries within 24 hours.
We extend our returns period to mid January for anyone buying at any time during December. This allows approximately 3 weeks after Christmas to make any refunds/exchanges.
We ship all of our orders via DPD who offer detailed tracking information to the e-mail/telephone number provided during the checkout process.
United Kingdom Mainland – £4.95 (Next Day Service, if ordered before 2pm Mon-Thurs).
United Kingdom Off-shore – £4.95 (2 day service)
Full Members of The EU – £9.95 (3-5 day service)
Rest of World – £12.95 (4-7 day service)