THE SEAMSTRESS OF BLOOMSBURY TERMS & CONDITIONS
Making A Purchase
We accept all major credit/debit cards, PayPal & payments by Klarna. If you would prefer, we also accept telephone payments (023-9275-0404)
Post and Packing & Delivery Schedule
All of our parcels are posted via DPD within the UK & Europe on a tracked/signed for service, you will receive tracking information via e-mail once your order has been dispatched. We charge £4.95 for our domestic deliveries which is a Next Day service and available on orders placed Mon-Thurs before 2pm. International orders range from £9.95-£12.95 (5-7 working day delivery time). We try our best to accommodate to all delivery requirements so please do contact us if you need expedited shipping or a different service and we’ll do our best to help. PO box deliveries and deliveries to Australia/New Zealand will be shipped via Royal Mail instead of DPD.
Out of Stock Orders
We try to make sure that all of the information regarding stock availability is up to date and accurate although in the rare circumstance that your item is not in stock we will notify you immediately and offer you an alternative or full refund or send it as soon as it becomes available.
100% Guarantee of Satisfaction
We absolutely guarantee your satisfaction. If you are not satisfied please return your item, within 14 days, in its original condition and in the original packaging. If your item is returned to us because it is faulty we will happily refund your item price plus any/all original and return postage charges, Items returned for any other reason will not have any postage charges refunded. This does not affect your statutory rights.
Product Specifications
We will always endeavour provide accurate written text descriptions and pictures for each product on this site, but from time to time manufacturer upgrades and changes may occur and there may be a slight variance to the image or text shown. We reserve the right to change the specification of any product at any time with out notice.
Contacting Us
Please email us using the Contact Page or write to us at
The Seamstress of Bloomsbury
Unit 119, Victory Business Centre
Somers Road North
Portsmouth
Hampshire
PO1 1PJ
023-9275-0404
Returns Policy
Please see our full ‘100% Guarantee of Satisfaction’ above.
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Privacy Policy
This privacy policy sets out how The Seamstress of Bloomsbury uses and protects any information that you give The Seamstress of Bloomsbury when you use this website.
The Seamstress of Bloomsbury is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
The Seamstress of Bloomsbury may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 18/11/16 (18th November 2016).
What we collect
We may collect the following information:
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable (£2.00). If you would like a copy of the information held on you please write to:
The Seamstress of Bloomsbury
Unit 119, Victory Business Centre
Somers Road North
Portsmouth
Hampshire
PO1 1PJ
info@theseamstressofbloomsbury.co.uk
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.