Return Policy

  We have a ‘no quibble’ returns policy as long as the item(s) are returned back to us unworn with all tags intact and in a re sellable condition.

UK RETURNS - 14 DAY RETURN POLICY

If you are returning items from the United Kingdom and need to download a form to refund or exchange a garment please click HERE. If you are unable to print the returns form please ensure your original invoice is included inside the parcel, which details clearly how you would like to proceed with your order (return/exchange and the desired product/s). We do not cover the cost of the initial express 24hr postage charge, or the return postage, however we also do not request a shipping fee for exchanged items to be dispatched.

EU AND EXPORT RETURNS - 28 DAY RETURN POLICY

If you are returning garments from the EU or the Rest of World, the return/exchange form will be included inside your parcel or you can download it HERE. Please fill out this form and include it inside your parcel with the ‘RETURNED GOODS to UK SUPPLIER – £0.00 VALUE – NO COMMERCIAL VALUE‘ wallet on the outside of the returning parcel. This is because the value to us will be nil as we will be refunding or exchanging the item(s) for you. If you do not attach the documents advised above we will be charged UK taxes on import and these charges will be deducted from your refund. We do not cover the cost of return postage however we also do not request a shipping fee for exchanged items to be dispatched.  

If you have any difficulties or enquiries with returning, please feel free to contact us and we’ll happily assist.

info@theseamstressofbloomsbury.co.uk