CHRISTMAS PERIOD
All purchases made through December are eligible for a refund or exchange until January 31st. We have a ‘no quibble’ returns policy as long as the item(s) are returned to us unworn with all tags intact and in a re-sellable condition.
UK RETURNS - 14-DAY RETURN POLICY
If you are returning items from the United Kingdom and need to download a form to refund or exchange a garment, please click
HERE.
If you can't print the returns form, please include your original invoice in the parcel, clearly showing how you would like to proceed with your order (return/exchange and the desired product/s).
We do not cover the cost of the initial express 24hr postage charge or the return postage; however, we also do not charge a shipping fee for exchanged items.
EU AND EXPORT RETURNS - 28-DAY RETURN POLICY
If you are returning garments from the EU or the Rest of the World, the return/exchange form will be included inside your parcel, or you can download it
HERE.
Please fill out this form and include it inside your parcel with the ‘RETURNED GOODS to UK SUPPLIER – £0.00 VALUE – NO COMMERCIAL VALUE‘ wallet on the outside of the returning parcel. This is because the value to us will be nil, as we will be refunding or exchanging the item(s) for you. If you do not attach the documents advised above, we will be charged UK import taxes, and these charges will be deducted from your refund.
We do not cover the cost of return postage; however, we also do not request a shipping fee for exchanged items to be dispatched.