Terms & Conditions

We accept all major credit/debit cards, PayPal & payments by Klarna. If you would prefer, we can also arrange for payments to be made manually.

All of our parcels are posted via Royal Mail on a tracked/signed for service, you will receive tracking information via e-mail once your order has been dispatched. We charge £4.95 for a standard 2-3 business day service and £6.95 for an express next business day service, available on orders placed on Mon-Thurs before 2pm. International orders range from £12.95-£19.95 (5-7 business day delivery time). We try our best to accommodate to all delivery requirements so please do contact us if you need expedited shipping or a different service and we will do our best to help.

We try to make sure that all the information regarding stock availability is up to date and accurate although in the rare circumstance that your item is not in stock, we will notify you immediately and offer you an alternative or full refund or send it as soon as it becomes available.

We will always endeavour provide accurate written text descriptions and pictures for each product on this site, but from time-to-time manufacturer upgrades and changes may occur and there may be a slight variance to the image or text shown. We reserve the right to change the specification of any product at any time without notice.

**********************************

This privacy policy sets out how The Seamstress of Bloomsbury uses and protects any information that you give The Seamstress of Bloomsbury when you use this website.

The Seamstress of Bloomsbury is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

The Seamstress of Bloomsbury may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 18/11/16 (18th November 2016).

We may collect the following information:

name

contact information including email address.

demographic information such as city

other information relevant to customer surveys and/or offers.

PLEASE NOTE THAT WE DO NOT RETAIN OR STORE ANY PERSONAL FINANCIAL DETAILS REGARDING YOU OR YOUR PURCHASE i.e., debit or credit card details.

What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and for the following reasons:

Internal record keeping.

We may use the information to improve our products and services.

We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax, or mail. We may use the information to customise the website according to your interests.

We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added, and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

You may choose to restrict the collection or use of your personal information in the following ways:

when you fill in the “contact Us” form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.

if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at [email address]

We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable (£2.00). If you would like a copy of the information held on you, please write to:

The Seamstress of Bloomsbury
Unit 119-120, Victory Business Centre
Somers Road North
Portsmouth
Hampshire
PO1 1PJ

info@theseamstressofbloomsbury.co.uk

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.